Enable Health Consulting had a site that needed work and a team that needed to own it long-term. We diagnosed and fixed the website, built an internal maintenance workflow, and trained the team to keep it running — no agency required.
Enable HC is a lean, mission-driven team doing serious public health work. Their website wasn't keeping pace — and the team had no clear path to maintaining it independently. The goal wasn't just to fix it. It was to hand over ownership.
Diagnosed and resolved issues on the existing site — broken elements, layout problems, and anything stopping it from presenting Enable HC's work properly.
Built a documented, step-by-step process for the team to handle routine updates and content changes independently — no developer needed.
Ran hands-on training sessions with the Enable HC team — walking through the workflow live, answering questions, and building the confidence to take full ownership.
On a separate occasion, joined Enable HC as named tech partner on a client proposal — providing technical direction, scope review, and strategic credibility to support the bid.
Fixing the site was step one. The bigger job was making sure the team never had to call someone to fix it again. That meant building a clear, documented workflow anyone on the team could follow confidently.
Reviewed the existing WordPress/Elementor build — identified broken layouts, missing elements, and content issues preventing the site from representing Enable HC accurately.
Fixed identified problems directly — resolved layout breaks, corrected broken sections, and ensured consistent rendering across devices and screen sizes.
Wrote a clear step-by-step guide covering login, CMS navigation, common content updates, previewing changes, and publishing — written for the team, not for developers.
Included guidance on less-common scenarios — what to check before publishing, how to revert a change, and when to escalate beyond the workflow's scope.
Secure access via the admin portal — team knows the URL, login steps, and how to stay signed in safely.
Finding pages vs. posts vs. templates — and knowing which one to edit for each type of update.
Step-by-step guidance on editing text, swapping images, and updating sections without breaking layouts.
How to use preview mode and check changes across desktop and mobile before going live.
Confirming the update is live, looks correct, and knowing what a clean publish looks like.
A documented workflow is only useful if the team actually knows how to use it. We ran live training sessions — not handing over a PDF and leaving, but walking through the process together until confidence was there.
Hands-on sessions where the team followed the workflow in real time, with guided support through each step and space to ask questions.
Covered the updates the team would actually need to make — text changes, image swaps, adding new content — so training was practical, not theoretical.
The aim was for the team to leave feeling capable — not needing to reach out every time a minor update was needed. That's exactly what was built toward.
After training, Enable HC owned their website end-to-end. No agency retainer. No ongoing dev dependency. Just a team that knew what they were doing.
After the website project wrapped, Enable HC came back with a different ask — they needed a credible tech partner for a client proposal. A different kind of engagement, but the same approach: be useful where it counts.
When Enable HC was putting together a proposal for a new client, they needed more than a strategy deck. They needed a credible technology partner named on the team. We stepped in to provide technical direction, review the digital scope, and add the weight that comes with having a specialist behind the tech.
Enable HC came in with a website that needed fixing and a team reliant on external help. They left with a working site, a documented process, a trained team, and a tech partner they could call on when the next opportunity came up.
"Shawn didn't just fix the website — he made sure we actually understood it. The workflow he built means our team can handle updates ourselves, without having to ask for help every time something needs changing."
We help small business owners build the website, content, and systems they need to grow — without paying agency prices.
Our team will get back to you within 24 hours.